Machinery and Equipment Builders
Your Engineers Should Be Fixing Machines, Not Answering the Same Questions
We automate the repetitive work around service and sales, so your engineers and your office spend their hours on the work that needs them.
Book a CallSound familiar?
- Senior engineers answer the same fault questions every week
- Service requests arrive by email and phone and someone has to sort them by hand
- Quotes for spares and service are typed up from scratch each time
- Service reports are written after the visit, from memory, in the evening
- New staff take months before they can answer a customer on their own
What we take off your team
- Service requests read, sorted and routed, with the likely fix and the machine history attached
- Spare-part and service quotes prepared from your own prices and past jobs, ready to check and send
- Fault and product questions answered from your manuals and service history, so engineers are not interrupted
- Visit reports drafted from the engineer’s notes and photos, ready to approve
What we leave to your own systems
We work around the systems you already run. Where they already do the job, we leave it alone.
- ✕Stock, invoicing and service scheduling inside your ERP. Where it already does the job, we leave it alone and feed it.
- ✕A new platform for your team to learn. They keep working in email and the systems they know.
Where do your team's hours go?
A 30-minute call. Tell us where the repetitive work is, and we tell you straight what AI can take off your team.
Book a Call