IT Firms and Software Houses
Your Developers Should Not Be Your First Line of Support
We automate the repetitive work in support and administration, so your technical people spend their time on the work only they can do.
Book a CallSound familiar?
- The same configuration questions reach a senior developer every week
- Tickets arrive by email and someone has to read, sort and assign each one
- Renewals, licences and contract dates are tracked in a spreadsheet
- Quotes for new work are written from scratch
- Time for billing is collected by asking everyone at the end of the month
What we take off your team
- Support requests read, sorted and assigned, with a first reply drafted from your own ticket history
- Renewals, licences and contract dates tracked and acted on before they expire
- Quotes for new work prepared from your own rates and past projects
- Visit and work reports captured so billable hours are not lost
What we leave to your own systems
We work around the systems you already run. Where they already do the job, we leave it alone.
- ✕Your helpdesk or ticketing system. We work inside it, we do not replace it.
- ✕Code generation and code review. You are better at that than we are.
Where do your team's hours go?
A 30-minute call. Tell us where the repetitive work is, and we tell you straight what AI can take off your team.
Book a Call